| Country/City | Phone Number |
|---|---|
| Bahrain - Manama | (+973) 17 557777, (+973) 17 557 755 |
| Egypt - Cairo | (+202) 2 480 1530 |
| Jordan - Amman | (+962) 6 5205000 |
| Jordan - Aqaba | (+962) 3 2013757 |
| Kuwait - Safat | (+965) 22594455 |
| Lebanon - Beirut | (+961) 1 977800 |
| Morocco - Casablanca | (+212) 522 203552/558 |
| Morocco - Tangier | (+212) 539 936028 |
| Morocco - Marrakech | (+212) 524 437469 |
| Oman - Muscat | (+968) 24 573555 |
| Qatar - Doha | (+974) 4 455 6888 |
| Saudi Arabia - Riyadh | 800 124 2229, (+966) 1 474 9035 |
| Syria - Damascus | (+963) 11 2217813 |
| Tunisia - Tunis | (+216) 71 96 1575 |
| United Arab Emirates - Dubai | (+971) 4 4082222 |
| United Arab Emirates - Abu Dhabi | (+971) 2 6213045 |
| Yemen - Sana'a | (+967) 1 407140 |
Ramadan Working Hours - Customer Service Offices
Bahrain: 08:00 - 14:00
Egypt: 09:00 - 15:00
Jordan: 09:30 - 15:30
Kuwait: 08:00 - 14:00
Lebanon: 09:00 - 15:00
Morocco: 09:00 - 15:00
Oman: Customer Service 08:30 - 14:30; Card Payment: 08:30 - 17:00
Qatar: 08:00 - 14:00
Syria: 09:00 - 15:00
Tunisia: 09:00 - 15:00
United Arab Emirates - Dubai: 08.30 - 14.30
United Arab Emirates - Abu Dhabi: 08.30 - 14.30
Bahrain - Manama
American Express Middle East Head Office
Working Hours (Reception and Cashiers) Sun - Thu 08:00 - 16:30
Address: AMEX (Middle East) B.S.C. (c)
Al Moayyed Tower, Floor 14, 15, 16 and 17
Gate 2504 Road 2832
Al Seef District 428, P.O.Box 5990
Manama - Kingdom of Bahrain.
Al Moayyed Front Office Hours and Location Sun - Thu 08:00 - 18:00 ; Sat 10:00 - 15:00
Al Moayyed Tower, Ground Floor
Telephone Number(s) Main Switch Board - (+973) 17 557777
Customer Services - 24 Hours (+973) 17 557755
Corporate Card Services (+973) 17 557243
Authorisations - 24 Hours (+973) 17 557700
Report Lost/Stolen Cards - (+973) 17 557755
Membership Rewards Customer Services - (+973) 17 557722
Platinum Card Services - (+973) 17 557788
Establishment Services - (+973) 17 557799
Card Activation - 80001717; Internationally (+973) 17 577518
Fax Number (+973) 17 557855
Egypt - Cairo
Amex Egypt Ltd. (LLC)
Working Hours Sun - Thu 09:00 - 17:00
Address: City Stars Complex, Star Capital 8 Office # 22
Heliopolis, Cairo
P.O. Box 8217 (11371) Cairo
Telephone Number(s) Customer Services - 24 hours (+202) 2 4801530
Authorizations - 24 Hours (+202) 2 4801540
Card Sales, Corporate and Marketing (+202) 2 4801520
Establishment Services (+202) 2 4801510
Card Activation 0800 4444 111
Fax Number (+202) 2 4801515
Jordan
Jordan - Amman
Working Hours Sun - Thu 08:00 - 16:30
Address: Al-Waseem Center, Shemeisani
On the intersection of Ahmad Taymour Street and Al-Shareef Abdul Hameed Sharaf Street
P.O. Box 3495 Amman 11821 (Office Location Map)
Telephone Number(s) (+962) 6 5205000
Fax Number (+962) 6 5669905
Jordan - Aqaba
International Traders
Working Hours Sat - Thu 08:00 - 12:00; 16:00-19:00
Address: Municipality Square
P.O. Box 136 Aqaba 77110
Telephone Number(s) (+962) 3 2013757
Fax Number (+962) 3 201531
Kuwait - Safat
Kuwait - Safat
Alghanim Travel
Working Hours Sun - Thu 08:00 - 16:30
Address: Salhiya Commercial Complex - Fahed AlSalem Street, Entrance No.1, Mezzanine 2
P.O. Box 27238, Safat 13133
Telephone Number(s) Customer Services (+965) 22594455
24Hours Info 1802220
Fax Number (+965) 22413324
Lebanon - Beirut
American Express International Inc. Card Division
Working Hours Mon - Fri 08:30 - 17:00
Address: American Express Cards
Al Borg Bldg, Al Borg Square
P.O.Box 11-1707
Beirut, Lebanon
Telephone Number(s)
Customer Services (+9611) 977800, (+9611) 977844
Fax Number (+9611) 977810/841
Morocco
Morocco - Casablanca
Schwartz Amex Representative
Working Hours Mon - Fri 8.30 - 16.30
Address: 2, Avenue Hassan Souktani 4th Floor Apt. 10
Casablanca
Telephone Number(s) (+212) 522 203552/58/40
Fax Number (+212) 522 203582
Morocco - Casablanca
Voyages Schwartz
Working Hours Mon - Fri 8.30 - 12.00; 14.30 - 18.30
Sat 8.30 to 12.00
Address: 2, Avenue du Prince Moulay Abdellah
Casablanca
Telephone Number(s) (+212) 522 278054
Fax Number (+212) 522 367284
Morocco - Tangier
Voyages Schwartz
Working Hours Mon - Fri 8.30 - 12.00; 14.30 - 18.30
Sat 8.30 to 12.00
Address: 54, Boulevard Pasteur
Tangier
Telephone Number(s) (+212) 539 936028
Fax Number (+212) 539 930159
Morocco - Marrakech
Voyages Schwartz
Working Hours Mon - Fri 8.30 - 16.30
Address: 22 Rue Moulay Ali Cherif,
Residence Nadia - Guéliz,
Marrakech
Telephone Number(s) (+212) 524 437469
Fax Number (+212) 524 430960
Oman - Muscat
American Express Al Omania
Working Hours Sun - Thu 08:30 - 17:00 [Fri, Sat weekend]
Address: Building No. 1022
Al Walaj Street, Way No. 1013
Ernst & Young Building, Al Qurum
P.O.Box 260, P.C 118
Telephone Number(s) Customer Services (+968) 24573555, Toll Free 80078008
Fax Number (+968) 24573588
Qatar - Doha
American Express
Working Hours Sun - Thu 8:00 - 16:30
Address: Salwa Road; Al Mirqab Complex
Next to Café Bateel, P.O. Box 350
Doha, Qatar
Telephone Number(s) (+974) 4 455 6888
Fax Number (+974) 4 455 6889
Saudi Arabia - Riyadh
Amex (Saudi Arabia) Ltd.
Working Hours Sat - Wed 08:30 - 13:00; 14:30 - 18:00
Address: Amex (Saudi Arabia) Ltd.
Al Maather Street, P.O. Box 6624, Riyadh 11452
Telephone Number(s) Customer Services 800 124 2230
Main Switch Board (+9661) 474 9035
Fax Number (+9661) 474 9008
Syria - Damascus
Abou Shaar Group
Working Hours Sat - Thu 9:00 - 13:30; 17:00 - 20:00
Address Fardous Street, P.O. Box 1373 Damascus
Telephone Number(s) (+963) 11 2217813
Fax Number (+963) 11 2217938
Tunisia - Tunis
American Express Tunisia
Working Hours Mon - Fri 8:30 - 12:30; 14:00 - 17:30
Address: 6 Rue Du Lac Toba, Bureau n: 23
1053 - Les Berges du Lac
Tunis - Tunisia
Telephone Number(s) (+216) 71 961575
Fax Number (+216) 71 960738
United Arab Emirates
United Arab Emirates - Dubai
Kanoo Group
Working Hours Sat - Thu 08:30 - 17:00
Physical Location Hermitage Building- Ground Floor
Zabeel Road, next to the General Post Office, Karama
Postal Address P.O. Box 2390, Dubai, U A E
Telephone Number(s) Customer Services - 24 Hours 8004931/ (+971) 4 4082222
Authorisations - 24 Hours - 80009730003/4
Report Lost/Stolen Cards - 8004931
Membership Rewards - 8004931
Establishment Services - 8004931
Card Activation - 8004074
Internationally (+973) 17 557238
Fax Number General (+971) 4 3366006
Customer Service (+971) 4 3365000
United Arab Emirates - Abu Dhabi
Al Masood Travel and Services
Working Hours Sat - Thu 08:30 - 17:00
Physical Location: American Express
Al Masood Travel Bldg, Ground Floor
Al Nasr Street, Postal Address P.O. Box 806
Abu Dhabi, UAE
Telephone Number(s) Office (+971) 2 6213045
Customer Services - 24 Hours - 8004931
Authorisations - 24 Hours - 80009730003 / 4
Report Lost/Stolen Cards - 8004931
Membership Rewards - 8004931
Establishment Services - 8004931
Card Activation - Internationally (+973) 17 557238 / (+971) 2 6213045
Fax Number (+971) 2 6314692
Yemen - Sana'a
International Bank Of Yemen
Zubery Street, P.O. Box 4444
Telephone Amex Direct Line- 00967 1 407141
Operator -009671 407000 Ext 115
Working Hours: Branches: Sat - Thu:08.00am - 20.00pm
Head Office : Sat - Wed: 08.00am - 14.00pm, Thu: 08.00am - 13.30pm